How Engagements Typically Work

MNSS engagements are intentionally structured to be low-pressure, conversational, and exploratory.

The goal is not to sell a service, but to help organizations determine whether surface performance is worth evaluating—and whether further discussion makes sense.

1. Initial Discovery Conversation

Engagements typically begin with a short discussion to understand:

  • Your environment and floor types

  • Where surface-related concerns tend to arise

  • Whether surface performance may be a relevant factor

Many conversations end here, with no further action required.

2. Education and Context

If surface performance appears relevant, MNSS provides context around:

  • Why traction can change over time

  • How traction restoration differs from coatings or replacement

  • Where this approach may—or may not—fit

The focus is on clarity, not commitment.

3. Determining Next Steps

When appropriate, organizations may choose to explore next steps, such as:

  • Evaluating a limited number of locations

  • Comparing traction restoration to other options under consideration

  • Involving additional internal stakeholders

Next steps are always optional and driven by the organization’s priorities.

4. Evaluation and Follow-On Discussion

If traction restoration is evaluated further, discussions may expand to include:

  • Pilot considerations

  • Multi-location consistency

  • Operational fit

MNSS remains involved to help coordinate conversations and maintain continuity.

A Measured Approach

Not every situation warrants further evaluation.

MNSS helps organizations decide whether to proceed—not how far to go. The pace and scope are always determined by the organization.

Most engagements begin—and often conclude—with a single conversation.

Next: Contact Us to Schedule a Discovery Conversation