The Problem: Why Slips Happen on Floors That Look Clean

Across multi-location organizations, slip complaints and incidents often occur even when floors appear clean and established procedures are being followed.

This can be frustrating for teams responsible for operations, safety, facilities, risk, or claims—especially when training, signage, and housekeeping standards are already in place.

In many cases, the issue is not compliance or behavior.
It’s how the floor surface performs when wet.

Clean Does Not Always Mean High Traction

A floor can look clean, be regularly maintained, and still perform poorly under wet conditions.

Over time, many factors can reduce a floor’s natural traction:

  • Foot traffic and wear

  • Cleaning chemistry

  • Polishing and burnishing

  • Normal surface aging

These changes are often subtle and not visually obvious, but they affect how the surface behaves when moisture is present.

As a result, organizations may experience recurring issues even when teams are doing everything they’re supposed to do.

Why Current Responses Often Fall Short

When slippery floor complaints or incidents arise, organizations are often left with limited or undesirable options:

  • Re-emphasizing training or procedures

  • Increasing signage or warnings

  • Applying coatings or films

  • Replacing the floor entirely

Each of these approaches has tradeoffs. Some are administrative rather than physical controls. Others introduce operational disruption, appearance changes, or capital expense.

What’s often missing from the conversation is the condition of the floor surface itself.

A Common Blind Spot: Surface Performance

In many environments, floor traction is assumed rather than evaluated.

Because changes in traction are gradual and not always visible, surface performance can decline without triggering attention—until complaints or incidents begin to repeat.

This creates a disconnect:

  • Floors appear clean

  • Procedures are followed

  • Yet issues persist

Without addressing surface performance, organizations may cycle through the same responses without resolving the underlying condition.

Why This Matters for Multi-Location Organizations

For organizations managing multiple sites, this issue can scale quickly:

  • Similar floor types across locations

  • Similar cleaning programs

  • Similar patterns repeating at different sites

Without a practical way to address surface performance on existing floors, teams are often forced to choose between living with recurring issues or pursuing disruptive solutions.

What’s Possible?

Many organizations are surprised to learn that, in some cases, wet-floor traction on existing tile can be improved without coatings, films, or floor replacement.

Understanding the role of surface performance is often the first step toward evaluating whether alternative options make sense for specific locations.

From here, the next question becomes:
What options exist—and where do they fit?

Next: The Solution